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Monitoring :

SoftTech's Management Team regularly reviews company processes, procedures and infrastructure, and it monitors the work of SoftTech staff members through the company's efficient quality control system.


SoftTech's Offshore Development Centre in Dhaka, has over 3000 square feet of carpeted area. It accommodates over fifty workstations.

 

Connectivity :

SoftTech staff are equipped with high-speed communication lines which connect to our clients around the globe. They also have ADSL connections in case of any failure. The Development Centre is connected to our Internet Servers, which are hosted in a world-class Server Farm in the UK. SoftTech's email servers and other hosted applications are run from there and provide:

  

 

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  • 24/7 support by phone
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  • 99% up-time with high speed internet connection (on a leased line)
  • VoIP
  • Video Conferencing
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  • Instant Messengers
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    Workstations :
    		    
       
  • New-generation workstations feature the latest in technological tools. All are equipped with UPS and a 24-hour power backup system.
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  • The facility includes Pentium IV Desktops, Laptops, Servers, Scanners, Printers, Backup devices, CD writers, Laser printers, Internet Lines, and VOIP equipment.
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  • The sleek design and high-end configurations of the up-to-date workstations provide very fast processing speeds, large memory-storage capabilities which enable excellent technical solutions to be found for application development, designing and digital content creation. This makes the facilities ideal for professionals in need of a faster production process and exceptional performance. Large screen monitors ensure excellent visibility.
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  • All the workstations and computers are networked using 100 MBPS structured cabling and operate on Windows 2003 through Linux servers.
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    Man-Power Resource :

    A cross-discipline team of over forty highly qualified and experienced professionals with an average of over five years of Domain experience. SoftTech's Team features:

    		    
       
  • Web Designer
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  • Business Analyst
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  • Internet Marketers and SEO Consultants
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  • Project Managers
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  • Software Engineers
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  • Quality Engineers
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  • Accounts and HR Managers
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  • Server and Network Administrators
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  • Customer Support personnel
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    Contingency Planning :
    		   
       
  • The SoftTech Management Team believes in the critical importance of verifiable and robust disaster recovery procedures and resources, as well as basic operational disciplines such as version control, backup and recovery, and an appropriate quality assurance methodology.
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  • Server and data backups ensure minimum data loss and network downtime. In case of an emergency, our Server and Network Administrators work round the clock to ensure smooth operations and a rapid recovery process.
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  • Complete data recovery and total restoration of server information is possible because data is securely stored at our Data Centres in UK, USA, India and Bangladesh.
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    Quality Control :

    Our quality control practices go through regular internal audits, project audits, assessment of process parameters, and Client Feedback. Every one of SoftTech's projects has its own Quality Control Plan.