1

 
 

 

Support Overview

 

Bespoke Software Support and Application Management

SoftTech understands how critical software can be to your business success, and that is why our experienced Support Team specializes in supporting and maintaining third party systems. By outsourcing to one or more of our overseas teams of experts SoftTech will improve your Company's performance and reduce the cost of running your business. This will give you peace of mind and enable you to spend more time on what you do best. So why not arrange an appointment with SoftTech today to discuss how we can help your business to improve its efficiency and to save money.


Our Support Team specializes in providing the following business services:

  

 

1

Application Maintenance

Software Health Checks

 
  • Applications Support and Maintenance
    		•    
     
  • Third Party Systems Support
    		•   
     
  • System health checks and technical audits
    		•   
     
  • Delphi and Legacy systems support
    		•   
     
  • Microsoft SharePoint support
    		•  
     
  • Remote database administration (DBA) services
    		•  
         

    Guaranteed Service Level Agreements
    SoftTech's Guaranteed Service Level Agreements(SLAs) will be available for your most business-critical systems. We can tailor an SLA to deliver customised response levels to meet your Company's most stringent business needs, and the quality can be guaranteed through our ISO 9001-certified process for support. It is called "Support Solved".